Privacy Policy

ShipNLogic ("we", "us", or "our") operates the shipnlogic.us website and the ShipNLogic shipping platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Account information — name, email address, company details, and password when you create an account.
• Shipping and order data — recipient names, addresses, package details, and order information you provide or connect through integrations (e.g. Shopify, Sage, QuickBooks) so we can generate labels and rates on your behalf.
• Payment information — processed by our payment provider (Stripe); we do not store full card numbers.
• Lead information — company details you submit through forms such as the savings calculator.
• Usage data — pages visited, actions taken, device and browser information, collected through analytics tools (see our Cookie Policy).

How We Use Your Information

• To provide, operate, and improve the ShipNLogic platform.
• To obtain carrier rates and purchase shipping labels on your behalf.
• To process payments and send transactional emails.
• To respond to inquiries and provide customer support.
• To analyze usage and improve our website and product.
• To comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We share data only with service providers needed to operate the platform — shipping carriers and rate providers, payment processors, email delivery services, analytics providers, and cloud hosting — under agreements that limit how they may use it.

Data Retention and Security

We retain your information for as long as your account is active or as needed to provide services and meet legal requirements. We use industry-standard safeguards, including encryption in transit and hashed credentials, to protect your data.

Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, contact us at the address below.

Contact Us

For privacy questions or requests, contact us at [email protected].